AIRCOOLEDRDCLUB FORUM

New Forum => Forum and Membership Issues => Topic started by: Admin on September 03, 2015, 08:58:48 AM

Title: October membership Renewals
Post by: Admin on September 03, 2015, 08:58:48 AM
Everyone who has an October renewal for Club membership will be getting automatic e-mail reminders by now to tell them to renew before 30th September. This was a mistake as renewals run to the end of October. Please don`t worry as we will just extend the renewal to 13 months so it runs until end of October 2016. I will alter the software to ensure this does not happen again.

Apologies to all who have voiced concern  :-[ :-[ :-[ :-[ :-[ :-[
Title: Re: October membership Renewals
Post by: ozmadman on September 03, 2015, 09:04:08 AM
Will this correct those that have already renewed of shall I go in manually and add a month ?

Thanks
Title: Re: October membership Renewals
Post by: Admin on September 03, 2015, 09:06:15 AM
We will have to do it manually Paul but it will be a one off this year.
Title: Re: October membership Renewals
Post by: Admin on September 03, 2015, 09:26:05 AM
When you load the member list Paul click the renewal date heading and those who have renewed are together at the bottom. Saves trawling through to find individual ones !
Title: Re: October membership Renewals
Post by: mervin on September 03, 2015, 09:29:33 AM
so if we do not renew until the end of october that will save Paul the trouble of doing the manual  extra month ?
Title: Re: October membership Renewals
Post by: Admin on September 03, 2015, 10:00:29 AM
so if we do not renew until the end of october that will save Paul the trouble of doing the manual  extra month ?

It's not a big deal Mervin if you renew now as they will come in dribs and drabs during this month. If you don't renew before 1st October the software will start sending reminders which some Members may find annoying  :-[ :-[
Title: Re: October membership Renewals
Post by: ozmadman on September 03, 2015, 03:25:50 PM
When you load the member list Paul click the renewal date heading and those who have renewed are together at the bottom. Saves trawling through to find individual ones !
Ok, off to work now but I can sort them when I get in tonight. Also, I get a mail showing all the renewals as well so that is a double check

thanks
Title: Re: October membership Renewals
Post by: ardee on October 02, 2015, 11:38:01 AM
I just renewed and it now says my membership is valid until 2 October 2016.  Does that mean I have lost the whole of October, or did my membership expire on 1 October rather than 31 October?
Title: Re: October membership Renewals
Post by: Admin on October 02, 2015, 12:08:10 PM
Just a glitch with the new software Tracey. All October renewals will run until the end of a October 2016 so nobody loses a month :-[  :-[ :-[
Title: Re: October membership Renewals
Post by: ozmadman on October 02, 2015, 12:37:37 PM
That's correct, I get a report each day and usually late at night when I get in, I go into the database and correct those expiry dates to read 

31/10/2016

Paul
Title: Re: October membership Renewals
Post by: Pielight on October 30, 2015, 09:43:04 PM
Evening Gents - I don't seem to have received renewal notice email, Membership expires tomorrow and I can't find any way to renew it.

Thanks, Paul
Title: Re: October membership Renewals
Post by: mervin on October 30, 2015, 10:19:25 PM
Paul

http://www.aircooledrdclub.com/smf/index.php?topic=50173.0 (http://www.aircooledrdclub.com/smf/index.php?topic=50173.0)
Title: Re: October membership Renewals
Post by: Pielight on October 30, 2015, 10:49:32 PM
Thanks for quick response Mervin. For some reason though it is not recognising my email address.
Title: Re: October membership Renewals
Post by: ozmadman on October 30, 2015, 11:10:24 PM
Thanks for quick response Mervin. For some reason though it is not recognising my email address.
Have you changed it during the last 12cmonths?
Title: Re: October membership Renewals
Post by: ozmadman on October 30, 2015, 11:14:50 PM
Thanks for quick response Mervin. For some reason though it is not recognising my email address.
Have you changed it during the last 12cmonths?
There is no email address on the database, would you like me to add the one we have on the forum so you can renew
Title: Re: October membership Renewals
Post by: Pielight on October 31, 2015, 11:11:26 AM
There is no email address on the database, would you like me to add the one we have on the forum so you can renew

Yes please Paul...that is the correct one.
Title: Re: October membership Renewals
Post by: ozmadman on November 01, 2015, 12:35:52 AM
Email address added, so try again now

Paul
Title: Re: October membership Renewals
Post by: Pielight on November 01, 2015, 12:55:13 AM
Email address added, so try again now

Paul

All done now. Many Thanks.

Paul
Title: Re: October membership Renewals
Post by: GTB on November 04, 2015, 07:24:07 AM
I sent my renewal by Paypal on 22nd October. Suddenly I can no longer see the for sale section etc. Wondered if payment has been received O.K ?£15.00 GBP

22 October 2015
GTB Membership Renewal
I`m afraid the mojo didn`t work despite entering my email address that is on my profile. Forum name GTB (can`t remember membership number - sorry) Geoff Rogers 49 The Drive Bognor Regis West Sussex PO21 4DS geoff@servotechnic.com

Sent from my Paypal address paypal@latexliaisons.co.uk

Title: Re: October membership Renewals
Post by: ozmadman on November 04, 2015, 08:48:16 AM
Will have a look, give me 10 minutes

Paul
Title: Re: October membership Renewals
Post by: ozmadman on November 04, 2015, 08:57:40 AM
Hi Geoff

Found the payment, all sorted, membership reinstated and forum changed back to club member.  Thanks for supporting the club for another year.

Paul
Title: Re: October membership Renewals
Post by: stephen bailey on November 04, 2015, 09:10:14 AM
hi admin payment sent by paypal a few weeks ago payment all cleared sent loads of text messages to membership guy with no reply have now lost membership status any chance anyone could help member name corky name stephen bailey member number 444 very frustrating cheers steve 
Title: Re: October membership Renewals
Post by: ozmadman on November 04, 2015, 09:19:24 AM
Hi Steve, must leave for work NOW..but will sort it later this afternoon plus will check why not got any of your txts??? any paypal details please ie date etc... thanks  paul
Title: Re: October membership Renewals
Post by: stephen bailey on November 04, 2015, 12:54:17 PM
22nd oct paypal transaction 35314369001 cheers steve 
Title: Re: October membership Renewals
Post by: ozmadman on November 04, 2015, 02:59:33 PM
Ok, Stephen all sorted, membership reinstated and forum status is back to club member. I have sent you an email  too, still can't fathom why I hadn't received any texts from you though??  best regards Paul
Title: Re: October membership Renewals
Post by: stephen bailey on November 04, 2015, 04:17:05 PM
thanks paul all sorted now and got your email cheers steve 
Title: Re: October membership Renewals
Post by: Admin on November 04, 2015, 06:45:40 PM
If any members renew the "old" way by just sending £15 to our Paypal account please let us know on here as we have loads of Paypal payments for £15 at this time of year and most are through the automated Membermojo system. We sometimes miss one offs and as we are all volunteers we do not have the time to scrutinise the Paypal account every day.

Many thanks

Barrie
Title: Re: October membership Renewals
Post by: paul n on November 04, 2015, 07:34:14 PM
hi I cant seem to use the renewal system as it wont recognise my email address. Can you suggest an alternative way to renew. My membership would have run out at the end of Oct.

Thanks

Paul n
Title: Re: October membership Renewals
Post by: Admin on November 04, 2015, 07:45:23 PM
Try again now Paul. I updated your e mail address.
Title: Re: October membership Renewals
Post by: paul n on November 04, 2015, 08:00:39 PM
jobs a good un

all sorted now thank you
Title: Re: October membership Renewals
Post by: Stooby1 on November 04, 2015, 08:02:54 PM
Renewal sent thru paypal last weekend.
Title: Re: October membership Renewals
Post by: ozmadman on November 05, 2015, 12:11:14 AM
Renewal sent thru paypal last weekend.
Hi forum status reinstated to club member and membership is up to date, thanks  Paul
Title: Re: October membership Renewals
Post by: smokinsimmo on November 05, 2015, 11:42:05 PM
Any chance of my swift restoration to club member status on the Forum?

C'mon Moderators, I'm looking at X7's on Ebay........

Title: Re: October membership Renewals
Post by: ozmadman on November 06, 2015, 12:09:36 AM
Any chance of my swift restoration to club member status on the Forum?

C'mon Moderators, I'm looking at X7's on Ebay........
oopps!! sorry, thought I had done it... 2mins 

Cheers  Paul
Title: Re: October membership Renewals
Post by: ozmadman on November 06, 2015, 12:11:17 AM
Done!!! ;) ;)
Title: Re: October membership Renewals
Post by: speedfreak on November 14, 2015, 08:10:26 PM
hi, renewed yesterday but have no access to members section.
Title: Re: October membership Renewals
Post by: ozmadman on November 14, 2015, 08:58:39 PM
hi, renewed yesterday but have no access to members section.
All sorted...(I have only just seen the mail I get each day with the latest activity on it).   Can I just use this opportunity to mention, and it has been mentioned many times before, that the forum is not linked to the database. This means that when someone joins and presumes that they have a forum presence automatically I have to send them a mail to advise them of this fact, even though it is clear when they join, and that they have to join the forum separately(this is virtually every other new member).  Likewise when someone does not renew I have to go into each of these ex members forum account settings and downgrade them to forum member so they don't have access to the members area.  Then if or when they renew  I have to go back into their forum account and reinstate them back to club member so the access to the members area returns, a pain yes! especially when we get so many (well over 200) late payers who renew weeks after their membership expires.   So bear with me as until we can link the forum to the database, which may never happen, it relies on me doing it manually.   Still feel free to remind me as I may still miss one here and there  and if you just pay via Paypal  and not through the auto system please just message me or Barrie so we can update the database and forum status straight away

Many thanks  Paul
Title: Re: October membership Renewals
Post by: speedfreak on November 14, 2015, 09:11:48 PM
thanks Paul, i was expecting a reminder to renew,i`m getting more forgetful the older i get. i`m forum manager of the cb1300 forum and have to be reminded every year ::)
Title: Re: October membership Renewals
Post by: ozmadman on November 14, 2015, 09:20:42 PM
thanks Paul, i was expecting a reminder to renew,i`m getting more forgetful the older i get. i`m forum manager of the cb1300 forum and have to be reminded every year ::)
That's strange Mark as you should have got  an automatic  reminder back in September, you haven't changed your mail address have you? the one we have on the database is the same as your one on the forum

Paul
Title: Re: October membership Renewals
Post by: speedfreak on November 14, 2015, 09:22:21 PM
no, if i changed it i wouldn`t remember it :-\
Title: Re: October membership Renewals
Post by: ozmadman on November 14, 2015, 09:24:55 PM
Just noticed on your membership account comments that Barrie added your email address (it was not on the database originally) on the 3/11/2015 so that would explain why you had no reminder... sorted!!! next year should be fine now  cheers Paul
Title: Re: October membership Renewals
Post by: speedfreak on November 14, 2015, 09:29:11 PM
thanks Paul.
Title: Re: October membership Renewals
Post by: Brumloz on November 24, 2015, 05:17:28 PM
Renewal sent through paypal last weekend and a couple of messages, but I have not received any reply. Could you restore my access to club member section please.
Title: Re: October membership Renewals
Post by: ozmadman on November 24, 2015, 10:58:59 PM
Renewal sent through paypal last weekend and a couple of messages, but I have not received any reply. Could you restore my access to club member section please.
Can you give a few more details please? as I can't find any Paypal payment linked to your name or email address that we have on the forum and I have gone back through our account a complete month.  Was it paid under as different name?

Thanks Paul
Title: Re: October membership Renewals
Post by: Brumloz on November 25, 2015, 12:07:30 PM
the paypal id will be under diane lineker not Laurence hope this helps. Transaction ID 47A65368AH742101L on the 8th November
Title: Re: October membership Renewals
Post by: Admin on November 25, 2015, 12:49:39 PM
the paypal id will be under diane lineker not Laurence hope this helps. Transaction ID 47A65368AH742101L on the 8th November

Got it Laurence but if you use Paypal again rather than the automated system please put a note on to say who the membership renewal is for  :-[

Cheers

Barrie
Title: Re: October membership Renewals
Post by: Brumloz on November 25, 2015, 01:56:21 PM
Thanks will do next time, problem with sneaking a payment  on the wife's paypal account. ::)
Title: Re: October membership Renewals
Post by: Admin on November 25, 2015, 02:11:48 PM
Thanks will do next time, problem with sneaking a payment  on the wife's paypal account. ::)

Clever work Loz  :P :P :P :P :P
Title: Re: October membership Renewals
Post by: ozmadman on November 25, 2015, 03:05:07 PM
Have also reinstated you to club member on the forum so now you can see the members area and buy all those exclusive parts ;D ;D
Title: Re: October membership Renewals
Post by: Brumloz on November 25, 2015, 06:27:30 PM
Thanks for the reinstatment, need to find some parts for me YDS7 I have just purchased. Been sitting in the USA sun since 1992 and a few parts have gone walkies.  :)
Title: Re: October membership Renewals
Post by: Brumloz on February 09, 2016, 10:02:28 PM
Are we having membership cards this year.
Title: Re: October membership Renewals
Post by: ozmadman on February 09, 2016, 11:29:28 PM
Are we having membership cards this year.

Hi

Since February 2015 we set up an automatic joining and renewal provision on our database to reduce the mountainous amount of work for the membership secretary in manually processing all of the new and renewal membership requests (over 570 at this present time). A big part of this was also having to print off, laminate and post out the corresponding amount of membership cards which we now no longer need to do as each member can print off their own card from the database should they wish to.  If you want a card then go to this link

 https://membermojo.co.uk/aircooledrdclub/signin   find the "your membership" tab at the top of the page, click on that and you will see your member details.... go to the bottom of the page to see a copy of your card. Print and laminate as needed

Many thanks

Paul
Title: Re: October membership Renewals
Post by: Brumloz on February 10, 2016, 01:00:58 PM
Paul

Thanks for the reply, and what a good idea.

Regards
Title: Re: October membership Renewals
Post by: Brass on March 15, 2016, 08:01:21 AM
Hi Guys I am sure I have paid the automatic renewal but my access is denied  :-[ Please could someone check for me ?

Brass
Title: Re: October membership Renewals
Post by: Admin on March 15, 2016, 08:28:01 AM
Hi Guys I am sure I have paid the automatic renewal but my access is denied  :-[ Please could someone check for me ?

Brass

Your membership expired 1st March Tony. You will have received an automated e mail as long as we have your correct e mail address.
Title: Re: October membership Renewals
Post by: ozmadman on March 15, 2016, 04:05:42 PM
I have also checked back through our Paypal account just to see if we had a manual payment but there is nothing showing

You can renew in this way

"Membership renewal for existing members"
 
go to this page https://membermojo.co.uk/aircooledrdclub/signin   and enter your email address
you will then get an email with a link to log you into your member mojo page
click that link and it will take you to your membership  page,
you will then see a renew button click that and it  will take you to paypal, and that should sort it


but please check your details are correct as people often change email addresses etc and forget to do it on their forum profile . Also Anthony, we don't have a contact number on file.  I will PM you the email address we have on file just in case thst is the problem with your access 

Thanks

Paul
Title: Re: October membership Renewals
Post by: Herrschmitt on October 17, 2016, 01:42:24 AM
Hi. i renewed my membership  via paypal on Oct 9th 2016 , membership number, forum user name and contact details included, can anyone please confirm that my membership is valid till Oct 2017 ? thank you
George
Title: Re: October membership Renewals
Post by: ozmadman on October 17, 2016, 09:16:01 AM
Hi. i renewed my membership  via paypal on Oct 9th 2016 , membership number, forum user name and contact details included, can anyone please confirm that my membership is valid till Oct 2017 ? thank you
George
Hi, I have just updated your membership manually which now expires on the 31st October 2017. Our paypal account is generally not monitored manually so any new or renewal payment made there as opposed to using the automated renewal system will probably go unnoticed unless you inform us of it. To avoid any errors in future renewals please could you use the automatic process when you get your renewal notice which will be about a month before renewal is due.  Thank you for supporting the club for another year

Many thanks  Paul
Title: Re: October membership Renewals
Post by: Herrschmitt on October 17, 2016, 04:09:57 PM
Hi Paul,
Thank you for updating my membership. i will do as you say next year and use automated system.
Regards
George
Title: Re: October membership Renewals
Post by: guiri on November 18, 2016, 09:15:28 PM
just done mine... better late than never..
barely get near the pc now with my recent  fully time job and the nipper...
Title: Re: October membership Renewals
Post by: Mark j on November 14, 2017, 02:32:00 PM
Hi Paul,

I have had my membership automatically renewed through PayPal but it will be paid on my wife’s account B Jackson if you could have a look please..

Thanks...
Title: Re: October membership Renewals
Post by: ozmadman on November 14, 2017, 09:42:39 PM
Hi Mark

OK, thanks  I have found it...  You are now renewed and back to a club member on the forum.  The recurring payment arrangement was cancelled soon after you paid, is that correct?  Thanks for supporting the club for another year

Paul
Title: Re: October membership Renewals
Post by: Mark j on November 15, 2017, 06:37:40 PM
Thanks Paul,

I have logged off and on a few times but am not able to see the members area?

Regards

Mark...
Title: Re: October membership Renewals
Post by: ozmadman on November 16, 2017, 01:39:16 AM
Thanks Paul,

I have logged off and on a few times but am not able to see the members area?

Regards

Mark...
Hi Try now!!  should be ok  now
Title: Re: October membership Renewals
Post by: Mark j on November 16, 2017, 11:59:37 AM
Spot on,

Thanks Paul....